Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

Three reasons why you want to join just dial

8436

Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

CSC, IBM,

2564

How do you handle an irate customer?

Cognizant,

1987

How do you provide a quality customer service?

Cognizant,

1 2444

How would you sell a used toothbrush? A broken pen? A bitten apple?

Cognizant,

9839

What are your greatest achievements so far?

Cognizant,

1950

What do you consider as your greatest weakness and strength?

Cognizant,

2292

What do you know about us?

Cognizant,

1957

How do you describe your management style?

Cognizant,

1839

Sell me your used envelope?

Cognizant,

1893

Can you explain the color red to a blind person?

Cognizant,

2110

How do adopt to change?

Cognizant,

1989

Give me an example scenario of a poor customer service and what would you do differently?

Cognizant,

1981

What is your toughest or most challenging experience in life and how did you handle it?

Cognizant,

2029

What is your philosophy in life?

Cognizant,

2295

Un-Answered Questions { Call Centre }

why telecom fraud happening in india??

2359

Describe the assessment room ? What did u heard or watched recently?

3997

when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?

3528

what is the call center

1942

Explain about bpo & how it works? : bpo

1332

How to improve the KRA and KPI and better coaching

2023

what tune did elvis preasly arrive on sage to in las vagas

2753

Why do you see bpo as your career? : bpo

1395

1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

2563

What Should be the role of GOVT in making a city into a metro city ?

2356

Discuss the most stressful situation you came across in your previous job.

4144

Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

2660

What are your greatest achievements so far?

1950

How can you improve customer service without spending any money?

1204

who or what in your life would you say influenced you most with regard to your career objectives?

2898

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