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How do you provide a quality customer service?
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Answer / dimple
The quality of customer service are how to communicate with the customer.
Good listener resolved the customer problem give the best solution.
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hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???
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hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them
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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
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