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Call Centre Interview Questions
Questions Answers Views Company eMail

What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

2268

as u have resigned in the month of may 2013 and till this time what did u do?

Google,

1 5163

WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

2396

Hello every one Sex with coworker or colleague is it good or bad ?

2398

Why do u want join the cell center

247Customer, BPO, HGS, Telecommunications, Wipro,

3 13331

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

2575

1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?

1 3482

why do u want in BPO

Genpact, Serco, WNS,

2 11422


in cognizant i have selected for first three rounds and final round is ops round in that round interviewer is asking for introduction and family background and hobbies and make him to convince

Cognizant,

1 5475

What is the formula for calculating talk time? Give the difference between AHT & TALK TIME?

Aegis,

3 15115

8.5 Ton = ? power consumes in 1 hour

Bhel,

1 3847

why do u want to switch

Tech Mahindra,

2569

Explore your resume ?

Wipro,

2 13334

You are Having experience of 5 years as a team leader in domestic bpo now why you want to join as a agent in international process

Infosys,

2493


Un-Answered Questions { Call Centre }

How is AHT calculated & How will you reduce AHT

1921


What are the key aspects that can help to improve your customer service?

1207


all general question related bpo and self

2573


what is the four different use of bricks accept the construction and building?

2344


Why do you want to be a trainer?

1876


Which one do you think –web or voice- suits your qualifications better? : bpo

1804


you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?

2661


Tell something about today's climate?

5739


what are some aspects of your present or most recent position that you like?

2430


what techniques and tools do you use to be organized?

2434


sell to me a perfume..

5397


Hello every one Sex with coworker or colleague is it good or bad ?

2398


What factors do you need to take care of while creating a customer newsletter?

1320


Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1400


How to build a good rapport?

2006