Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

2218

What is your biggest achievement? Can you give me an example of ?

2002

What are the skills needed for a BPO back-office job?

2859

How would you describe your personality?

2833

Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

1999

relate ur course to data analyst job...my course is BS Management..

2442

I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

2199

what are the responsibilities as a call centre execuitive when we talk to the customer ?

2449

What is your toughest or most challenging experience in life and how did you handle it?

2029

Why do you want to work for our company? : bpo

1190

What do you consider as your greatest weakness and strength?

2293

How to deal with unreasonable customer demands?

1284

What is the difference between inbound and outbound?

1385

Mention the types of call center and what is the difference between them?

1247

Give example of situation where you were able to set priorities and abide by them ?

4087