In SAP PP,how do you have relation with end users?
Answers were Sorted based on User's Feedback
Answer / sap marathi manus
in short,
allways keep the following points in the mind
-u r just the system creater& end user is the owner of the
system so he should clearly understand the system which u
implement
-be confident,always keep eye to eye contact with the client
-before the presentation,study all types of expected
questions from the end user and client
-speak specific and on the point
-if any config.is not possible tell client frankly
....and lot of things...frist u start the swimming:-)
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Answer / jinchandramule
hi all,
Sap End user is nothing but the customer,
Try to understand his basic requirements,
Know the exact production pocess on which he is working,
Map those processes in simpler way and give him the
confidence and hands on experience with SAP System.
Tell him the importance of the system and how his work will
be reduced after implementing the SAP-PP Module.
Be specific about the current scenario he is facing ,work
on configuration to give him best solution and be frank to
tell if config not possible.
thanks
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Answer / himayath
Being a SAP Consultant we must understand the end user's requirements and their scenarios and explain them by Presenting the Business blue print how their scenarios have been mapped in SAP. After Go-live also we need to extend supportive hand whenever they need our presence. Our productive answers to their queries always build long time relation.
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