Answer / radhakrishna yenugonda

After excution of campaign we get response from customers thyose people call as prospects, for them we maintain lead transaction with set of quetinaires to evalute the customer with help of various qualification levels such as Hot, Warm, cold customer. There is chance to do business with Hot lead customers. we can say this is first step to do generate future business..

main Custizations are transaction header, item categeory determination, status, reason profiles, questinaires, intigrate quetinaire with qualification levels with 5 of rating.

2 answer
Each and every sub functanality has to be depends on master data for customer information, org information, and territory management, marketing functionality mainly depends on above things as well attributes such as country code, resposible employee, etc.

3 answer
each and every campaign depends on any one of the channel to reach out to target customers.

Scenario - We contact a target group using email campaign. Now how do we monitor the replies. I want to contact the customers who didn't respond to the email campaign?

2 Answers   iGate,

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What are the different functions are used outline agreement in sales?

0 Answers  

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Plz tell me interview questions and answers related to various tickets.wht was the ticket and how it was solved.plz help me .Like tickets in marketing and campaign mgmt,lead management

0 Answers  

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EXPLAIN IC WEBCLIENT NAVIGATION BAR PROFILE ? WHAT IS TRANSACTION LAUNCHER IN IC WEBCLIENT?

2 Answers   HCL, Xavient,

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What are the sources for partner functions?

2 Answers   Cap Gemini, Infosys, TCS, Wipro,

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what is the standard transaction type for quotation?

0 Answers  

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How can billing tax be calculated in sap crm?

0 Answers  

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What is the service order management?

0 Answers  

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4)what is list price in product catlog?

0 Answers  

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With out Interaction Center can SAP CRM Works?

2 Answers   Cap Gemini,

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What do you mean by product catalog?

0 Answers  

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can anybody send interview question and answers for SAP CRM. whatever you have. thanx.

1 Answers  

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