Answer / rams

Ticketing tools are:
Solution Manager
Remedy
Radix
HPQC
INFRA......etc

Answer / veera

Ticketing tools are not a stadnard,it depends on the
company.Web Clarify and Sopport central those are also few
of the ticketing tools.

As per my knowledge Solution manager is not a Ticketing
tool,its a SAP service provider to store all the
implementation and Business process Documents.

Correct me if Iam worng.

Answer / swathi

can anyone give me some detailed information about HPQC ticketing tool

Answer / ravi rocks

Solution Manager is a testing tool not a ticketing tool.

What is the use of entering base price [PR00] in OVKK

10 Answers   IBM, Tech Mahindra,

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How do you get requirement from your client as your client is located in USA? What are the different ways through which we can get requirements from our client if they are located in offshore for ex in US? How do you work with remote login server? Please reply asap... Urgent!!!! Waiting for your response eagerly... Thanks in advance

2 Answers   ITC Infotech,

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Tell me about the most difficult(typical) ticket you have faced till date in your support project? The ticket should have taken lot of time to get resolved and it should be a rare ticket where you do not these issues more frequently? How to answer this question more confidently? Where do we find difficult tickets so that we can explain in any interview. Please provide me some of the most difficult (2-4)tickets by giving the exact error message the end user is getting & what is ur analysis,findings and finally how did you resolved ( final resolution) that issue in detail along with path & t-codes. Please note that these tickets should be in such a way that it can be explainable in interview. As this question is given lot of weightage in selecting or rejecting the candidate so, It would of great help to me if you can send 2-4 tickets as early as possible. Also I request you to suggest some websites which would be useful in answering such questions. Thanx in advance

1 Answers   IBM,

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In third party how sales order changes to purchase req. automatically?

5 Answers  

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I am learning sap-sd , is it the basic sap-sd configuration technique only that I should learn ? Will it be enough to appear at the interview ?

1 Answers  

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what is the difference between we02, we05, we09?

4 Answers   IBM,

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What is your role in item category as per client requirement

7 Answers   IBM,

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What do you do really in pricing determination, and what are the main differences between one pricing procedure determination to the others, which data control these differences?

0 Answers  

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What is a Ticket? How many types of Tickets are there? How to solve Tickets? Please answer me with atleast one example of Ticket. Thanks in advance.

3 Answers  

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How SAP Support to the client to know the requirements?

1 Answers  

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Hi.The sales order and delivery has credit blocks.But the sales order has been released for delivery.Will the delivery will happen?. For credit relate is there any difference between current date and document date.Thanks in advance.

2 Answers   Atos Origin,

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what is up/down cross selling? can any one explain me

2 Answers  

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