what are the tools are uses to get the tickets.
Answers were Sorted based on User's Feedback
Answer / rams
Ticketing tools are:
Solution Manager
Remedy
Radix
HPQC
INFRA......etc
| Is This Answer Correct ? | 11 Yes | 1 No |
Answer / veera
Ticketing tools are not a stadnard,it depends on the
company.Web Clarify and Sopport central those are also few
of the ticketing tools.
As per my knowledge Solution manager is not a Ticketing
tool,its a SAP service provider to store all the
implementation and Business process Documents.
Correct me if Iam worng.
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / swathi
can anyone give me some detailed information about HPQC ticketing tool
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / ravi rocks
Solution Manager is a testing tool not a ticketing tool.
| Is This Answer Correct ? | 2 Yes | 3 No |
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