Hi, Suppose if the end user's problem has to be resolved by using developm

Hi, Suppose if the end user's problem has to be resolved by
using development server or (in other words (IMG Server)then
how can we help end user in resolving the error/ ticket? Who
will have authorization to work in IMG server & get
resolution for end user's error? As a support consultant how
can we help the end user in resolving the issue in such a case?

Question Posted / kumar

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Hi, Suppose if the end user's problem has to be resolved by using development server or (in ot..

Answer / subha

In development servr it is always the functional consultant
who sloves the problem of the end user and it is nothng but
presention layer.

incase of technical difficulty you take the help of
technical team but on the for front only functionla guy soves it

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