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Call Centre Interview Questions
Questions Answers Views Company eMail

What are the important things you need to take care of implementing a crm solution to your business?

 955

Why do you want to work in a call center?

 982

What would you do if the customer says that it took you long to resolve an issue?

 1020

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

 1171

How can you get responsive customer feedback?

 889

What if the customer is not happy with your answer or solution?

 1210

What is backend?

 956

Why did you leave your last position?

 938

How the analysis of departed customer help your organization?

 943

How to deal with customers who deny paying for service/product?

 918

What is the difference between a bpo and a call center?

 954

What is near shore outsourcing?

 920

How to deal with abusive/slang using customer?

 1016

What are the key attributes of a call center executive?

 904

Do you like multi-tasking or you prefer to tackle one problem at a time?

 1062

Un-Answered Questions { Call Centre }

If you are given a chance to be a president what should be the first thing you gonna do? and why?

1610

What are the important things you need to take care of implementing a crm solution to your business?

955

If our call center is involved in activities that bend many laws, would you work with us?

950

Mention what are the critical attributes of a call center executive?

886

Where you see bpo in the current market? : bpo

1032




give me some examples of where you have had a non satisfied customer and how did you handle it

2081

How good are you with computer skills? : bpo

1004

In call centre which types of calls we receive? answer in short.

2119

what is genpact

2168

Give me an example of a job where you had to work as a team

2282

3. Employees at appear professionally dressed

2536

Tell me your mother daily routine

1598

What is onshore outsourcing?

993

what tune did elvis preasly arrive on sage to in las vagas

2339

Narrate a story which you liked.. and why.

2359

For More Un-Answered { Call Centre } Questions Click Here