Call Centre AllOther (2477) HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
2255Looking for Domestic BPO / Call Centre at Kolkata??? (For Freshers) Need not to pay a single peny, just follow the ans.
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Why weren't you regularized in your previous job?
speak about mumbai for 5 min
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
have u shared any lighter moment with customercare executive in ur life tell me ur experience
What you know about call center?
Will you be happy to work in night shifts or over the weekends?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
6. When a customer has a problem, shows a sincere interest in solving it
what would a system restore do?technically what would it do
you having experience in marketing so why i will recruit u as u r fresher in this field...
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
what is your career aspect & if they asked in general what should i answer?
How do you describe your management style?