Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

AGES, HCL, Serco,

2506

Where do u want to c urself in next 5 years in Genpact?( or any company)

Call Centre, Genpact, HCL,

2 9046

Describe how you ensure that your sales targets are exceeded each month?

AGIS,

4337

tell me about ur memorable day atleast two?????

3 9397

Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

2268

list three of your most important accomlishment

2702

what motivates you? also have you used these motivators with other

2572

how are you qualified for this job?

Mudita,

2442

Un-Answered Questions { Call Centre }

hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

2436

What are the major sectors for outsourcing? : bpo

1473

Why do you want to become a Quality Analysist and what will be your profile in this position?

3558

problems and consequences of bpo ?

10437

have u shared any lighter moment with customercare executive in ur life tell me ur experience

2374

What is called Team

2162

What is the difference between kpo and bpo? : bpo

1201

I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case

2475

i want to know the genral questions in interviews if any body knows pls help me

2374

Describe the assessment room ? What did u heard or watched recently?

4000

What challenges did you face stepping into a leadership role?

3281

How would you handle an irate Client OR How do you manage conflicts ?

934

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1510

I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?

3134

What is your experience in Client Management ? Types of Client Interaction ?

1997

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