Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

AGES, HCL, Serco,

2565

Where do u want to c urself in next 5 years in Genpact?( or any company)

Call Centre, Genpact, HCL,

2 9156

Describe how you ensure that your sales targets are exceeded each month?

AGIS,

4399

tell me about ur memorable day atleast two?????

3 9554

Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

2315

list three of your most important accomlishment

2753

what motivates you? also have you used these motivators with other

2616

how are you qualified for this job?

Mudita,

2488

Un-Answered Questions { Call Centre }

Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1991

How will you manage your study?

2439

speak an minute where u reside

2496

Give me a specific example of a time when you had to conform to a policy with which you did not agree.

4364

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

1805

What are advatages and disadvatages of BPO job?

2474

n rounds will be there in IBM voice based non-tech support?

2424

What problem did you encounter and how did you overcome them?

3073

7. Performs the services right first time

2239

What questions are asked at the Data Processing Unit?

2776

ur fav songs & y so?

2538

Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

2610

is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2701

what do you see yourself doing five or ten years from now?

2598

name useful online tools that can be used for better customer service

1285

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