Answer Posted / ali khan (pakistan)
According to me, we get paid by customers. We exist, if customer exist. So in order to repay their faith on us, we shall provide them every possible favour we can to solve their problems or provide them what they're asking for.
To satisfy a customer, you must need to know the complete knowledge about your company's core work, company's services and the products you are dealing with.
A very important part, behaviour towards customer. As polite and calm as possible like I often talk to my girlfriend, *smiles*
Attitude can bring me to either highest level and apparently to the lowest.
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