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what is call centre Job? What is voice and non voice?
Who is an eligioble candidate to get Job In call Centers for
voice and non voice.
- 4 Answers
- 11719 Views
- Aircel, Airtel, HP, TeleTech, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / abhishek bhandari
BAsically,Call Centre is the hub from where employees
resolve or handle the query of the customers(who are using
the services of us)
Voice :- Directly servicing the customers whether on
telephone or face to face.
NonVoice:- Indirectly servicing the customer,we can say that
invisible support to customer.
Candidate should possess good communication skills,sentence
framing,polite,able to understand the customer and should
be understandable.
| Is This Answer Correct ? | 12 Yes | 1 No |
Answer / saranya.....
call center agents often provide customer service or
technical assistance to callers but can also sell products
and services or make appointments.
| Is This Answer Correct ? | 11 Yes | 2 No |
Answer / blackmoon
providing customer support through telephone is voice process.
serving customer requests by email is non voice process.
people who can't speak go to non voice processes.
| Is This Answer Correct ? | 2 Yes | 3 No |
Answer / sudhir
call is a very growing sec. where we can easily gole in our
life. and impure the communication.
| Is This Answer Correct ? | 8 Yes | 11 No |
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