Interested to Buy Any Domain ? << Click Here >> for more details...
what is call centre Job? What is voice and non voice?
Who is an eligioble candidate to get Job In call Centers for
voice and non voice.
- 4 Answers
- 11864 Views
- Aircel, Airtel, HP, TeleTech, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / abhishek bhandari
BAsically,Call Centre is the hub from where employees
resolve or handle the query of the customers(who are using
the services of us)
Voice :- Directly servicing the customers whether on
telephone or face to face.
NonVoice:- Indirectly servicing the customer,we can say that
invisible support to customer.
Candidate should possess good communication skills,sentence
framing,polite,able to understand the customer and should
be understandable.
| Is This Answer Correct ? | 12 Yes | 1 No |
Answer / saranya.....
call center agents often provide customer service or
technical assistance to callers but can also sell products
and services or make appointments.
| Is This Answer Correct ? | 11 Yes | 2 No |
Answer / blackmoon
providing customer support through telephone is voice process.
serving customer requests by email is non voice process.
people who can't speak go to non voice processes.
| Is This Answer Correct ? | 2 Yes | 3 No |
Answer / sudhir
call is a very growing sec. where we can easily gole in our
life. and impure the communication.
| Is This Answer Correct ? | 8 Yes | 11 No |
tell me 2 minutes about mobile phones
11 Answers Genpact, Guru Nanak, HCL, IntelNet, Sykes Enterprises,
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
WHAT IS DHCP
SPEAK ON BPO INDUSTRY FOR 12 MINUTES?
5 Answers Genpact, IBM, Paks Associates, Tech Mahindra,
in which sector In bound and out bound will come ??
WHAT IS DIFFERENT BETWEEN MOTHER ANA FATHER?
hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!
Any Recent Movie you Saw Tell Me Story in Short ?
4 Answers Genpact, IGT, Infosys, Intelenet Global Services, IntelNet, Tech Mahindra,
whom do u love most in yur family and why?
can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...
2 Answers BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,
Speak on DARK , SUCCESS , SKY?
Can anybody tell how many rounds of interviews are taken in 24/7 customer care and what are they? plz guys help me.
-
Call Centre AllOther (2477)
