Interested to Buy Any Domain ? << Click Here >> for more details...
What do you mean by BPO?
- 13 Answers
- 53783 Views
- Call Centre, Infosys, Slash Support, I also Faced
- E-Mail Answers
Answer Posted / heartbeat19786
BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process. If we are into
consultancy then we provide both. We study their business
and suggest a process flow and we give them implementation
of such processes. Normal Bop Doesn’t defines process
generally. Call centre is voice based BPOs. They are mostly
into Support or customer enquiries, complaints Section.
They help in back office work. They don't provide any
implementation of the system. Their job is to gather the
data and statistics and pass it to concerned departments so
that they can take actions upon it
| Is This Answer Correct ? | 90 Yes | 19 No |
Post New Answer View All Answers
Have you ever worked in a call center before? If so, how long did you work there?
Give me full details of about yourself
It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?
Tell me something about your on-the-job training?
Tell me about ur college days
Speak on photography ?
What is voice process
what is the address of allahabad bank durg ?
what is the job description of us it recruiter?
What was the difficult days in your life ? please elaborate
what are the responsibilities as a call centre execuitive when we talk to the customer ?
why you think you are suitable for the position of computerOperator?
How would you convince everyone to adopt to change and what changes would you like to make?
tell me something about data analyst
Which place most you like and why?
