Answer Posted / hidayath

bpo is nothing but business process outsoursing.

it has 3 parts
inbound outbound and data processing

inbound we will receive a call from customers and we will
try to solve a problems.

outbound we will make a call to a customer and we will try
to sell a product like banking insurance and etc.

How to deal with customers who deny paying for service/product?

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what tune did elvis preasly arrive on sage to in las vagas

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hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

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What according to you,is the most important requisite of a call centre executive?

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Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com

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What is a virtual call center?

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Are you willing to relocate/travel?

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all general question related bpo and self

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Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

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Can you explain the color red to a blind person?

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What is more important to you money or success?

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What have you done to promote great customer service?

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Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

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Speak on your unforgettable or memorable day for two minutes?

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hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

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