What is SLA ?
Answers were Sorted based on User's Feedback
Answer / rajesh.m
SLA means "SERVICE LEVEL AGREEMENT"
IT is a agreement between clint and company,
for "service deliviery" they will have some perameters
depends on companies.
| Is This Answer Correct ? | 9 Yes | 0 No |
Answer / murali
Service legal agreement between client and consulting
company. all terms and conditions are there. implementation
company approach as per sla after post implementation
| Is This Answer Correct ? | 9 Yes | 4 No |
Answer / raj
SLA is nothing but Service Level Agreement which has been
agreed upon by the client and Comapany with respect to the
work complition and dead lines of deliverables.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / venkat
Hi Vijay,
SLA are used in Production Support. When any issue arise
client the details to your Proj Mgr. He analysis and
allocate work to one of consultant with a time basis.
If it is wrong update me the correct one
| Is This Answer Correct ? | 1 Yes | 9 No |
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