Answer / rajesh.m

SLA means "SERVICE LEVEL AGREEMENT"

IT is a agreement between clint and company,
for "service deliviery" they will have some perameters
depends on companies.

Answer / murali

Service legal agreement between client and consulting
company. all terms and conditions are there. implementation
company approach as per sla after post implementation

Answer / raj

SLA is nothing but Service Level Agreement which has been
agreed upon by the client and Comapany with respect to the
work complition and dead lines of deliverables.

Answer / venkat

Hi Vijay,

SLA are used in Production Support. When any issue arise
client the details to your Proj Mgr. He analysis and
allocate work to one of consultant with a time basis.

If it is wrong update me the correct one

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