If you have n't soved any ticket in time , what will happen?

Question Posted / sri_kodam

3 Answers
8196 Views
IBM, I also Faced
E-Mail Answers

Answers were Sorted based on User's Feedback

If you have n't soved any ticket in time , what will happen?..

Answer / jyothi rao

SLA(service level agreement) is applicable to tickets as
well. Every ticket will have an SLA attached to it, it
could vary from Critical,High,Medium or Low priority.
Eg.if it is a critical ticket the time to update/solve the
ticket is only 1 hour. If you do not solve it within that
time the ticket will cross the SLA and the indicator colour
will change from green to red and the issue will be
escalated, later on you may be asked to raise an incident
(reason for the delay in processing)

Is This Answer Correct ?

11 Yes

0 No

If you have n't soved any ticket in time , what will happen?..

Answer / guna

TICKET WILL HANDLE EXPERTS OF EACH MODULE

Is This Answer Correct ?

0 Yes

0 No

If you have n't soved any ticket in time , what will happen?..

Answer / kumar

WE HAVE TO GIVE EXPLANATION TO THE CLINT

Is This Answer Correct ?

0 Yes

0 No

Post New Answer

More SAP FI-CO (Financial Accounting & Controlling) Interview Questions

What is FI/CO Consolidation and give me the customization settings for Fi Consolidation?

3 Answers IBM,

I want to know how can we pay one invoice payment of a vendor out of three invoice

5 Answers

some z repots in sap fico

1 Answers HCL, TCS,

Payments when remitted to foreign bank (seller's) by indian bank for(buyer), the buyer's bank deduct with holding tax from foreign remittance, actually who is liable to pay the with holding tax, (buyer or seller)?

1 Answers

What is fi-gl (financial- general ledger) accounting does?

1 Answers

What is the difference between account based profitability analysis and costing based profitability analysis?

0 Answers

line items r showing in open items(t.code fbl1n), while clearing the accounts in f-28, those docuemtns which r showing in the t.cdefbl1n is not picking. Waitng for u r replies Thanks in Advance

1 Answers

Hi Suppose i(FICO Guys) have created a PO later the Customers told some Corrections.So now my Question is weather i can make the required changes in the same PO(Customer wants in the same PO not a NEW ONE).So how is it possible in the same PO number.without changing the PO Number.

2 Answers

What is the fundamental behind Field Status Groups ? where all Assignments ? what for used?

2 Answers

What is a company code, and how is this different from a company?

0 Answers

What are posting keys? State the purpose of defining posting keys?

0 Answers

When a standard cost estimate is run for a finished good does sap calculate cost estimate for its components such as raw and packing material?

0 Answers

For more SAP FI-CO (Financial Accounting & Controlling) Interview Questions Click Here