How will be the Ticket process flow happens in a Production
support project
Answers were Sorted based on User's Feedback
Answer / tripathi
Every request consier as a ticket and being priorities by
client. That priority tell the delivery time of the ticket.
Is This Answer Correct ? | 39 Yes | 12 No |
Answer / kanth
we will get tickets through mails in support projects they
will be categorised into different categories. based on ur
responsibilities u will get ur work after solving the
problem u will send a mail to ur enduser who is in
production server and will keep one mail to ur team leadr
answer along with ticket,(we work in development server)
that may locate in client or company location depends
Is This Answer Correct ? | 20 Yes | 18 No |
Answer / sudhir m dandinavar
Every query which are generated from the ticket are consider as request and based on the priority from the client we resolve the issue.
Priorities can be classified as high medium and low and based on the priority we have the resolve or close the ticket with the specified period of time.
Is This Answer Correct ? | 0 Yes | 0 No |
explain how the sales organisation affects the nfunctioning of an org? why it is linked with various other modules?
There is one legal entity IN10 under which there are 4 different plants 1, 2, 3 and 4. I have maintained plant number 1 in MMR and extended to plant 2, 3 and 4. Now I am creating one contract with plant number 2 however in material master data there is plant 1. with respect to Contract I am creating Debit Memo Request in DMR. However in DMR document i am getting plant 1 which I have maintained in MMR, However I have to get plant 2 which I have maintained in contract. Please tell me how to carry that plant 2 from contract to DMR ( RRB). Is it possible through standard SAP or Should I go to enhancement.
How do you define document numnber ranges
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What are different sales document in sap system?
I have 7+years of experience in sales & Marketing, I recently completed my SAP SD training and now I'm looking for job on the same prior that if someone help in getting real-time training will be great helI'm Ready to join as trainee for 3-6 months for handsome of experience with or without stipend. Thanks in advance Vishnu
Hi SD Gurus, what are the documents in which we use Output Determination starting with Sales order? Where do we use the output determination? I have been asked this question in a recent interview? It’s Urgent!!!!!! I have interview within 1-2 days? So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regard
quotation is created with 5 line item when am doing sales order with reference with quotation only 3 item are coming in sales order copy control everything is ok waht setting shell i do
What are the different contract types? How to create a contract in sap system?
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How many tickets you have solved till date? can you please elaborate it with solutions?
How does SAP get to know whether the material is available or not? how does it determine MAD? What exactly happens in sending TOR?