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How will be the Ticket process flow happens in a Production
support project
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Answer Posted / kanth
we will get tickets through mails in support projects they
will be categorised into different categories. based on ur
responsibilities u will get ur work after solving the
problem u will send a mail to ur enduser who is in
production server and will keep one mail to ur team leadr
answer along with ticket,(we work in development server)
that may locate in client or company location depends
| Is This Answer Correct ? | 20 Yes | 18 No |
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