What problem management and incident management?
Answers were Sorted based on User's Feedback
Answer / nbpatil1
Problem Ticket:-when some issue keeps persisting for
multiple users and requires a permanent fix;in such cases
the ticket is raised as problem ticket and usually these
will have long SLA.
Incident Management:-regular ticket with day today issues
and will have SLA of it's own depending on business impact.
Critical Incident
High priority
Medium priority
Low priority
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / shaik
earliyer that functanlity was not there now management want
add new functanlity. for this incident management there is
no SLA.
EX
Management want to add new functnality for this sd
consultant integrate with Devloper becoz we need create a
functonal specifications.
| Is This Answer Correct ? | 1 Yes | 1 No |
How the Plant Determination is performed in SD?
In BOM suppose main item is A whose price is Rs 10000 and it is made up by 2 sub-items known as B & C whose prices are respectively rs 6000 and rs 4000 and including these two prices material A's price is rs 10000. Material B also can be sold independently but at that time that's price should be rs 7000.How it is possible?
How do you maintain the free goods condition record?
If customerwants to maintain safety stock for availability what is the configuration we have to do.
explain the business process of your project and he asked about the condition types which you have implmented and them he asked about the subtotal meaning in the pricing procedure , he asked some questions on variant configuration and how condition record will be maintiained in vc andhe also asked about the contraints and dependencies
company is dealing vth the hardware and software products. acustomer can purchase both kind of material then company wants to maintain the credit limits diffrently as per the hardware/software wise. where can we do this configuration?
what is value SAP
I want to initiate sales order and the Delivery, PGI and Billing should be done automatically without any intervention of end user. How can I do this.
Have you worked on ABAP Queries? Explain the detailed work mechanism involved in it? Please give examples from your real time/ live data project along with detailed procedure/ work mechanism and explanation along with path and t-codes if any? Please answer this question asap.... Its Urgent.... Looking forward for your express reply...I have interview within 1-2 days. So, give reply to this query asap.. I would be very grateful to you for your timely help.Thanks in advance. Regards
How SAP support to the client to know the customer requirements?
Please explain any one ticket of SD.
3 Answers Accenture, IBM, TCS,
why should we say it is a procedure?
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