Answer / sunil madhogarhia

You can opt for any of the following 3 :

1)credit the customer for the amount of short-charged
invoice by creating a Credit Memo Request with reference to
the previous invoice and create a new sales order with
correct rate

2)you can make a Credit Memo Request for the overcharged
amount and make a Credit Note Billing Document to give
credit for the difference amount

3)you may make an Invoice Correction Request.

Hi, I have advance payment scenario where customer want advance payment cannot be used against another sales order and against any credit limit. Let me put one example. Customer X is having credit limit of 1000 USD, if my client is received customized product order then he will take advance for this special order but customer X is already enjoying credit limit of 1000 USD. In this scenario my client wants advance payment received cannot use against any sales order and against any credit limit. If I will post advance payment in F-29 then customer credit exposure will decrease against credit limit in FD32 which will affect normal sales order credit limit. Here customer does not want to utilize advance payment against credit limit of customer which is use for normal sales order. Please suggest

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