Answer / murali9231

ticket tool means which software ur using for handling the
ticket.
generally, RADIX and REMEDY tools using for handling the
ticket.

Answer / madhukar

Ticketing tool is a software which provides the solutions for the tickets.Ticket means a problem.There are many ticketing tools are available.for example Radix and Remedy.

Answer / ooo

basically we are using ticketing tool for getting tickets,
and resolve thos tickets.every company should be maintaind
some tools like....Remedy and open hp view dif,dif
types,internally or externally ex: application development,
testing , production evnvironment ,our organigation become
some problem effected in application or development
environment or client will rise some problem like my system
was not working or my application was not running ....how
can u resolve, problem how can identified and how can u
understand those problems,,,,,,thats way we can installed
ticketing tools.....

Answer / salaudeen

ticket tool means which software ur using for handling the
ticket.
ticket tool now a days also used perigreen & it-serelog.
these are very common in IT - Industries.

Answer / haroon

Dear Friends! Ticket Tools means Client and SAP Consultant
through communication. So, one of small software . It is
considered some examples of Email., Outlook Express.

This is one of the way of using by supporting project .

Further SODA is one of Tools of Client Side.

Answer / harvinder_engineer

Ticketing Tool  It is software which is used to provide complete solution for the tickets within SLA. We can trace any ticket with the help of ticketing tool.
Some Tools  Remedy, Radix etc.

Ticket  Ticket means problem or service request which is sent by user.
User has to fill up some information before making ticket like,
** Employee name
** Employee ID
** Process Name
** System Seat no.
** Manager name under whom you are working
** Phone no.
** & Reason for raising the ticket.
Ticket can be raised for 
** System Issue
** Software Issue (like application software on which user works and that does work.)
** Hardware Issue (like increasing RAM)
** Locker key
** Internet Problem

Answer / nomaan ansari

Ticketing tool is basically a application that we use to manage customer,s query and provide them a complete solution within SLA. With the help of ticketing tool we can easily track any ticket.

Answer / kapil

ticket tool now a days also used perigreen & it-serelog.
these are very common in IT - Industries.

Answer / siva

For your information, In our office we maintain programs in
SAP R/3 itself, whereby we use SAP R/3 server itself to
manage tickets also.

Thanks and regards
Siva

Can you explain the modern technologies in sap? Do you use this in your current project?

0 Answers  

Hi Friends, I have over 9 years of experience in IT industry. Worked as developer on IBM mainrames for most part of my career (6+ years) so far. Currently working in a global IT company. Couple of years back I got an opportunity in my current company to change my technology from IBM mainfarmes to SAP SD. I got trained internally and I have been put on a project of a global client for support for almost 2 years now. I learnt lot of things and got very good hands on experience. Now my questions is,How important/critical is the industry/domain experience(in my case, sales domian experience) if I want to pursue opportunities in other companies. I do not have any sales domain experience but I do have over 2 years of real time experience on SAP SD module. What will be the chances of getting jobs in the market for my kind of profiles? Can I have your comments/views.

1 Answers  

What is the use of pricing date in condition type?

5 Answers   IBM,

Infostructure filling we have two company codes and new infostructure s004 for filling. We must fill it with data from first cc only. Is there any problem if the people who create orders, deliveries, and billing of second cc work at this time?

0 Answers  

If a partner works as a dealer and distributor and have the same master data. How does the system identify if its a dealer or distributor function? Where is the differentiation done?

2 Answers   Patni,

I'm from the hotwel industry and has worked with le- meridien hotels. Can somebody tell, what will be the AS-IS in the hotel industry. Normally le-meridien has lot of properties all across the globe..ie manu no's of hotels...suppose we consider that there are 30 hotels in India...with headquarter in Mumbai( Sales Organisation)...and has a distribution chnl- direct sales and Division- Food n Bev, rooms and Services. Company- leMeridien, Com Code-Lemeridien Hotes. Customers comes in the hotel and stay in the hotel to have food, drink and avail services.It's doesn't have plant. Have various vendor to get the food material from in order to provide the food and services.Then what will be the AS-IS in this scenario?.Can somebody help me with this answer?

1 Answers  

How do you create sales organisation?

0 Answers  

what is the price list and condition update in pricing

2 Answers   IBM,

IF u have worked on EDI IDOC, while sending PO to vendor how u connect to the system. Tellme the entire design and steps of the screen. how it looks.When i told we need to create port, partner profile, outbound idoc process. Interviewer not satisfied.

0 Answers  

Hi Experts,Have you heard of Configuration Management? Explain in detail about it? Interviewer asked me this question in an recent interview?Please give examples from your real time data from your project. Please answer this question asap.... Looking forward for your express reply...I have interview within 1-2 days. So, give reply to this query asap.. Thanks in advance. Regards

3 Answers   HCL,

In normal real time project how many pricing procedures they use?

2 Answers  

In your functional role, can you tell me in detail how you gathered techical specifications for your techical team members from your client? If you could please provide an example.

1 Answers   Wipro,