Answer Posted / harvinder_engineer

Ticketing Tool  It is software which is used to provide complete solution for the tickets within SLA. We can trace any ticket with the help of ticketing tool.
Some Tools  Remedy, Radix etc.

Ticket  Ticket means problem or service request which is sent by user.
User has to fill up some information before making ticket like,
** Employee name
** Employee ID
** Process Name
** System Seat no.
** Manager name under whom you are working
** Phone no.
** & Reason for raising the ticket.
Ticket can be raised for 
** System Issue
** Software Issue (like application software on which user works and that does work.)
** Hardware Issue (like increasing RAM)
** Locker key
** Internet Problem

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Define a shipping unit?

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How have you used MASS tool in your last project, and to upgrade what data?

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Where do you define the terms of payment for a customer?

986

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What are the two editor modes in which we can configure the sap transport routes? : transportation management

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2213

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Hi Friend, I am sap SD consultant & want to learn SAP SD CIN part. there are four Pricing Procedure in SAP SDJINFAC: SALES FROM FACTORYJINEXP: EXPORT SALESJINDEP: DEPOT SALEJINSTK: STOCK TRANSFER But i want to know how to configure Table /Access Sequence /Condition / Pricing procedure/Determination of Pricing proceudre/ Condition record Plz help me with the configuration path of all 4 pricing proceudre of SAP SD CIN

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What is sales order item category determination and what is delivery item category determine?

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