What are the Business Roles available/you know?

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What are the Business Roles available/you know?..

Answer / guest

sales PRO
Mktng PRO
Service PRO

for IC business roles

IC_Agent

IC_Manager

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What are the Business Roles available/you know?..

Answer / rajiv jani

Sales Professional
Marketing professional
Service Professional
Interaction centre agent
Interaction centre manager
The above are standard business roles provided in SAP CRM. However, we can create new roles as per the requirement of the organization.

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