Answer / riti

Order to Cash (O2C or OTC) is nothing but receiving and processing customer sales. This word is more frequently we use in ERP System. That Include following processes :
 Customer presence
 Order entry (creation of order/booking of order )
 Order fulfillment (physical & digital fulfillment)
 Distribution
 Invoicing
 Customer payments/collection
 Cash Application
 Deductions (If invoice Short Paid by Customer)
Thanks
RITI

Answer / mohammed mustafa

O2C process nothing but Order To Cash Process.

Many organization having O2C, P2P (Procurement To Pay), Q2C
(Quotation to Cash)etc..
O2C starts from Inquiry or Quotation or from Order depend
upon companies business process.

Normally 1) O2C is In- Quotation-sales Order-Delivery-TOR
(Transfer Of Requirement pass to MRP to create demand)
Packing- Picking-Route Determination-PGI-Transportation-
Invoice generation (it could be normal invoice & Excise
invoice)-Payment Collection.
2) If goods are spoiled/break/not delivery on time to
customer or any other reason, he will return material to
business for that business creates return delivery.
3) If customer wants replacement- once material is get
return business create Susequent free of charge goods sales
document with reference to Return order and deliver the
same.
4)If customer wants money back- then business creates
credit memo request with reference to return order and
create credit memo invoice.
5)If business wrongly quoted price/quantity business will
create debit memo request to adjust accounting entries

These all transaction comes under O2C process or Q2C Process

Let me know if u have any doubts contact me to
reach2muhammad@gmail.com

Regards,

Mohammed Mustafa
ERP Consultant Godrej Infotech Ltd Mumbai

Answer / kiran

Order to cash (OTC or O2C) is a set of business processes that involve receiving and fulfilling customer requests for goods or services.

An order to cash cycle consists of multiple sub-processes including:

•Customer order is documented
•Order is fulfilled or service is scheduled
•Order is shipped to customer or service is performed
•Invoice is created and sent to customer
•Customer sends payment /Collection
•Payment is recorded in general ledger

Answer / magna training

Order to cash involves the following.
1. Customer Initiating processes like - Orders, Contracts,
Scheduling Agreements.
2. Deliveries
3. Billing
4. Payment collection from Customer.
Order to Cash ( OTC as it is regularly called ) is used very
much in interviews and is an industry standard term. For
more information on Order to Cash and exercises on the same,
please visit -
http://blog.magnatraining.com/2011/02/06/sap-sd-training-order-to-cash-cycle-otc-cycle-jan-2011-batch/

Answer / tej

o2c is business process ,which is entire process depanding on only credit .it has consits of
*Reciving order to customer,
*Providing goods/services
*Reciving payment of customer.

Basically ,it has 5 applications i.e
Sales ,Order drafting ,Credit, Invocie ,collection & Cash Mgt.

A Client wants to connect his SAP ECC system to his SAP CRM system. What do you want to do to enable the integration?.

0 Answers  

In one sales order there are two materials can maintain two different pricing procedures for these materials?

0 Answers  

Hi Experts, In Revenue Account Determination What is the need for us to copy as SAP Standard Condition Types Revenue Account Determination Types KOFI and access sequence KOFI and Revenue Account Determination Procedure KOFI00? What is the rationale behind / logic to copy SAP std for condition types, access sequence ,revenue account determination procedure and account keys as we can use it as it is from SAP standard? I have been asked this question in an interview? Please answer to this question asap....

2 Answers   Keane India Ltd,

How billing document is assigned to the NLCC Delivery type?

5 Answers   Bristle Cone,

Hi Experts,Is SAP Solution Manager an inbuilt software within SAP System or do you have to purchase it from outside?Please answer this question asap.... Looking forward for your express reply...I have interview within 1-2 days. So, give reply to this query asap.. I would be very grateful to you for your timely help.Thanks in advance. Regards

0 Answers   HCL,

What is CR (change request)in support project? can i have answer with real time example please.

2 Answers  

i recently faced a question in satyam that what are the documents that we maintain in support project please help me in this regard

2 Answers   Satyam,

I have created a sales order, sales order is having 4 line items ,and my requirement is for each line item I want to have separate delivery ,how I can achieve this in SAP ?

5 Answers   Cap Gemini, NTT Data,

what is cutover strategy.what you have done in implementation of your project.

4 Answers   CTS,

What are different assignments we will do in SAP SD tab in the IMG and please let me know difference between the assignment & determination?

3 Answers   Wipro,

Hello friends, I recently got certified in SAP SD module and looking for new openings as a fresher. I have more than 4 years of experience in Channel Sales and Distribution. Currently looking for a job in the area of SAP SD. Please suggest?

0 Answers  

1. In the Invoice output, there will be for example: 4 line address for the customer in the SAP standard functionality. If your client asks for 6 line address in the output, how you guide ur ABAPer to carryout this?

3 Answers   TCS,