Answer Posted / kiran
Order to cash (OTC or O2C) is a set of business processes that involve receiving and fulfilling customer requests for goods or services.
An order to cash cycle consists of multiple sub-processes including:
•Customer order is documented
•Order is fulfilled or service is scheduled
•Order is shipped to customer or service is performed
•Invoice is created and sent to customer
•Customer sends payment /Collection
•Payment is recorded in general ledger
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