Answer / suresh

When the End User raise a case or ticket that will come
through a specific ticketing tool.By using that ticketing
tool that case will come to the support team and from there
PM will assign the case to anyone of the support team
member or some times directly support team members can pick
on thier own.

Answer / subha

The process of gettign tickest are

Tickets are basically either sent directly to the company
mail box or are loded into a server from where it goes to
the helpdesk of the comapny .

Then fromthere is goes to the respected modle manager or
the project manager and from there to the respectie team
lead . Once the team lead from where it goes to
respective consultant . Once the ticket comes to him then
he logs into the system using his user id and password
and does the required modification or sloves the problem in
the devvelopement server and send a cts to the testing
server who after testign it load back to the production
server
and the concerned team member send a detailed mail to the
end user expaining him the issue and the problem as to how
he solved it and gets a acknolwdgement from the end user

Answer / srinivas ch

I get tickets some time directly and some times my PM
assigns the tickets to me.
i get tickets through mail(outlook), tools.

Do you have schedule lines in the delivery?

0 Answers  

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What and where types of copy controls we change

0 Answers  

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why you maintain two company codes ?

1 Answers   HP,

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While creating a sales order,if the credit limit already crossed for that particular customer a error come that "Credit limite exceeded(Data cannot be saved).How the system know and this mesage came.What setting we have to do in back ground for this error message

2 Answers   IBM,

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what is pmin

3 Answers   Cap Gemini,

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I have issued some FG material through MB1A within the plant. Now my question is that how can I generate the report?

1 Answers  

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In Pricing is there any provision in SAP to restrict the discount for a particular customer say Rs 1000/- only? Is there any special condition type for this type of requirement? I have been asked this question in an recent interview. Please reply asap... Eagerly awaiting for your response? Thanks in advance.

3 Answers   ITC Infotech,

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Tell me the tool ur company is using for support?

3 Answers   HP,

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tell me the process of configuring new pricing procedure and asigning it

2 Answers   IBM,

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i faced this question in interview.How many pricing procedures have maintained in your implementation project,and what are the requirements for this procedures?can any one help me out. Regards ramya      

3 Answers  

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What are the gaps did you find in your current implementation project in SAP SD? If there are gaps then how did you fill them? I have been asked this question in a recent interview. Plz tell me how to answer this question confidently along with real time data examples? I request you to provide answers with reference to your real time 2- 3 gap scenarios & how did you filled them? Thanks in advance - an unemployee waiting for your answers eagerly.

2 Answers   Accenture, IBM, TCS,

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What is Requirement gathering, Change Request??

2 Answers  

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