Answer Posted / suresh
When the End User raise a case or ticket that will come
through a specific ticketing tool.By using that ticketing
tool that case will come to the support team and from there
PM will assign the case to anyone of the support team
member or some times directly support team members can pick
on thier own.
| Is This Answer Correct ? | 4 Yes | 0 No |
Post New Answer View All Answers
How we improve our pricing procedure?
What are the three levels that copy controls are set up? And what are the transaction codes through which it could be done?
Can anyone walk me through the process of what happened when you do the post good issue in delivery? Moment type 601, let’s take that as an example, what happened in SAP? Suppose 601-moment type is posted in SAP, what happened when you do PGI (Post Goods Issue) as any account happens and if yes then what kind of account posting happens. please tell me, after PGI is completed what happens?
What is a handling unit?
Are you familiar with the partner profile setup? I am sure when these EDI transactions must have been posted through SAP as idoc?
Explain ‘business area’?
is LE module is better than SD module to get a job in SAP? becouse i think sd consultant are more than LE is it?
List the system modules that are included in the financial application component?
What is a company?
When you think of the five possible elements necessary for the account determining during posting of a sales invoice – where from does the system get the information?
Explain how the shipping pint is determined?
What are the special sales document types?
Change of sales document a sales document type of a sales order can be changed after getting saved. How do you do this?
What is billing type and how do you define billing types?
explain your functional experience prior to sap?