When do you do a return Process, credit memo request? Tell me situation which

When do you do a return Process, credit memo request? Tell
me situation which transaction would suit you? Please
reply asap... Urgent!!!! Waiting for your response
eagerly... Thanks in advance

Question Posted / siva

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When do you do a return Process, credit memo request? Tell me situation which transaction would s..

Answer / subha

this is done once you ahve rasied the billing and the
payment is collected then in returns process the customer
returns the goods and thus the compnay need to pay back the
amt collected forwhcih is issues credit invoice

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