Tell me about the most difficult(typical) ticket you have faced till date in yo

Tell me about the most difficult(typical) ticket you have
faced till date in your support project? The ticket should
have taken lot of time to get resolved and it should be a
rare ticket where you do not these issues more frequently?
How to answer this question more confidently? Where do we
find difficult tickets so that we can explain in any
interview. Please provide me some of the most difficult
(2-4)tickets by giving the exact error message the end user
is getting & what is ur analysis,findings and finally how
did you resolved ( final resolution) that issue in detail
along with path & t-codes. Please note that these tickets
should be in such a way that it can be explainable in
interview. As this question is given lot of weightage in
selecting or rejecting the candidate so, It would of great
help to me if you can send 2-4 tickets as early as
possible. Also I request you to suggest some websites which
would be useful in answering such questions. Thanx in advance

Question Posted / siva

1 Answers
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IBM, I also Faced
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Tell me about the most difficult(typical) ticket you have faced till date in your support project? ..

Answer / subha

The Tickets are the day to day problem that we come accross
in configuration or during customization OF SAP sd . These
can be with respect of prices; TAXES ; iN REVENUE
RECOGNISATION; taxes DETERMINATION WHERE YOU DIFFRENT IN
SALES ORDER AND ALSO IN bILLING ; ENHANCING THE CRDIT LIMIT
; AND THEMOST Critical was on on call support and post
production support; Integration of mm with thrid party sales
where each time the pod is created you have a diffrent
pirce secnerio from the pricing secenrio you agreed

This is mostly in customization level you get

Here ypu have to tke the hlep of Aberps to slove this
ticket or do the coustomisation

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