Tell me about the most difficult(typical) ticket you have faced till date in yo

Tell me about the most difficult(typical) ticket you have
faced till date in your support project? The ticket should
have taken lot of time to get resolved and it should be a
rare ticket where you do not these issues more frequently?
How to answer this question more confidently? Where do we
find difficult tickets so that we can explain in any
interview. Please provide me some of the most difficult
(2-4)tickets by giving the exact error message the end user
is getting & what is ur analysis,findings and finally how
did you resolved ( final resolution) that issue in detail
along with path & t-codes. Please note that these tickets
should be in such a way that it can be explainable in
interview. As this question is given lot of weightage in
selecting or rejecting the candidate so, It would of great
help to me if you can send 2-4 tickets as early as
possible. Also I request you to suggest some websites which
would be useful in answering such questions. Thanx in advance

Question Posted / siva

1 Answers
5471 Views
IBM, I also Faced
E-Mail Answers

Tell me about the most difficult(typical) ticket you have faced till date in your support project? ..

Answer / subha

The Tickets are the day to day problem that we come accross
in configuration or during customization OF SAP sd . These
can be with respect of prices; TAXES ; iN REVENUE
RECOGNISATION; taxes DETERMINATION WHERE YOU DIFFRENT IN
SALES ORDER AND ALSO IN bILLING ; ENHANCING THE CRDIT LIMIT
; AND THEMOST Critical was on on call support and post
production support; Integration of mm with thrid party sales
where each time the pod is created you have a diffrent
pirce secnerio from the pricing secenrio you agreed

This is mostly in customization level you get

Here ypu have to tke the hlep of Aberps to slove this
ticket or do the coustomisation

Is This Answer Correct ?

2 Yes

3 No

Post New Answer

More SAP SD (Sales & Distribution) Interview Questions

Order types, why do we need to create our order types and not use the standard ones during implementation.

1 Answers HP,

Give an example for a statistical condition?

0 Answers

Even after Rebate agreement validity periods finish and the status is showing D completed still acuurals are calculating the accurals..for eg validity periods are finished at 2011 when we create billing document is creating in 2012 still accurals are calculating, where might be went wrong

2 Answers IBM,

Hi Can any one forward me the SAP CRM interview questions and answers to my id at chinnabr@gmail.com Thanks in advance chinna

1 Answers

what are the issues u have faced in integration testing?

3 Answers HP,

What are the customizing settings in pricing procedure for tax condition type?

0 Answers

Is sap transportation management a module within sap erp or a stand-alone system? : transportation management

0 Answers

What is the difference between incomplete order and backorder processing?

3 Answers Reliance Retail,

what is transaction coe for post goods issue?

5 Answers Reliance,

What is a 'sales area'?

0 Answers

Which block stops the system from creating the picking list?

0 Answers

When we create a BOM through CS01, what effect does BOM usage field have on subsequent configuration? For example, if we take it as 1=production or 5=sales what effect will it have on subsequent processes?

1 Answers FCS Software Solutions,

For more SAP SD (Sales & Distribution) Interview Questions Click Here