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SAP CRM (Customer Relationship Management) Interview Questions
Questions Answers Views Company eMail

Q.What are kinds of reports we used in the marketing? Q.What is call list execution?

Microsoft,

1983

Q.After the campaign is executed? I want to track the following as a campaign manager 1) who clicked the link? 2) When (date and time)? 3) How many times? 4) Which link?

1450

1Q. How are actions used in marketing plan? 2Q. Explain the difference you have identified in your client's business process before implementing all the above and after implementing how is it?

2 4503

1.What is the role of webui in crm marketing? 2. What is crm marketing landscape? 3. What are the assignment blocks in marketing business role?

2046

1.What are the applications available in crm marketing? 2. Explain MPCM? 3. Explain campaign mgmt flow?

1 3534

1. Explain lead mgmt flow? 2. Explain the relationship of crm marketing with base customization? 3. Explain channel integration with crm marketing?

1 2590

What is the integration between marketing and erp?

 1799

1Q.What is importance of sap bi with crm? 2Q. Why do we require marketing analytics

1894

What is the survey suite?

 1 4174

1. What is product proposal? 2. How do we do the campaign execution? 3. Difference between campaign automation and campaign execution

2380

1.What is the name of java interface we use in segmentation? 2. What are the channels and communication mediums?

2455

1What is the difference between calendar and planner? 2. What is WBS element?

3263

1.Explain the four steps used in campaign execution? 2. How is the success rate of Campaign calculated ?

4 8469

Q.Take a example of Telecom Company and explain how SAP CRM will help to improve their Business model ?

Grainger,

1 7649

WHICH IS THE BEST INSTUTE FOR SAP CRM IN HYDERABAD

 2 4729

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Un-Answered Questions { SAP CRM (Customer Relationship Management) }

Mention how crm assign the business roles?

713

What is the action profile in sap crm? How to use complaints and returns life cycle in service process?

717

Q.Explain ERMS? Q. What is coupning?

1981

What are the different functions are used outline agreement in sales?

550

Define an outline agreement?

709




Is it possible to integrate crm with social networking sites?

670

What do you mean by field groups?

629

What are the crm transaction general codes (t codes)?

596

List the primary extension tables for crm business transactions?

690

What is the customizing for top n products?

1589

What is the difference between interaction record and other business activities?

590

What is a lead in sap crm?

599

What is the system landscape design for crm projects? What are the integration points within crm and with other systems?

643

What is email processing?

1838

How to enhance bp?

756

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