Answer / venkatasiva

Reach me , I can teach u CRM functional concepts better than
to ammerpet market.
sivanvb1@gmail.com

Answer / xyz

SAP CRM is a business suite and can be implemented across enterprise. It has various modules to cater different business needs of a Telecom industry. SAP CRM has service, marketing, sales and Interaction Center modules. 

So, this app covers the entire spectrum of Telecom industry. SAP is also known to handle large volume of data as telecom industry has consumer base of more than 20 million.To deal with such large consumer base, SAP CRM is a good fit. Instead of managing discreet & silo applications, SAP CRM can be used to have common application across. 

Example, IC can be used as customer touch point and telecom company can track consumer Inquiry, Complaints etc. It can also be used for up/cross selling of their offers.

Campaign Management can be used for managing & communicating their offers through SMS/ E-Mail etc and Segmentation can use used categorize specific target group for such offers. 

Q explain the following ? a. multiple wave campaign b. recurring campaign c. event triggered campaign

0 Answers  

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What is the rule of organizational determination?

0 Answers  

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How to add target fields in ELM ?

0 Answers   SAP Labs,

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hoe many type of Campaign are there ? what is difference between SAP CRM 4.0,5.0 AND 7.0 VERSION

4 Answers   HP,

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hi sridhar, 1. What is the difference between Campaign and Trade Promotion 2. What is the difference between Action & Workflow 3. Do we need to assign workflow in Action 4. Organisation Management determination 5. What are the different organisational determination rule in CRM 6. How the objective and tactics are controlled in Marketing planner Could u please send me CRM Interview questions ? I appreciate your time and response. Please mail me at chinnabr@gmail.com Thanks in advance Regards, chinna.

4 Answers   IBM,

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What is Sales Methodology?

0 Answers   HCL,

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List out the standard transaction types for sales?

0 Answers  

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What is the prerequisites to create an opportunity?

0 Answers  

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Tell me some transaction types? How many Levels are there in transactions?

1 Answers   Cap Gemini, Infosys, TCS, Wipro,

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1)what is the action profile in sap crm? 2)how to use complaints and returns life cycle in service process?

4 Answers   Bosch,

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Hi Frinds My self i am Rajasree i done my crm course i want attend interviews can you help me how i need prepare my CV and subject.

2 Answers  

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Campaign mgt wt you know? Wt are the settings will you do?

0 Answers   Cap Gemini, Infosys, TCS, Wipro,

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