Q.Take a example of Telecom Company and explain how SAP CRM
will help to improve their Business model ?
Answer / prodeep kumar
As SAP CRM includes Marketing , Sales and Service. Its can automate all these business process.
1. Able to inform the customers about the new plans and offers.
2. Capture the lead generated from the new offer campaign and automatically qualify it into opportunity.
3. opportunity are taken care by the the sales rep , that are assigned based on certain rules set up in SAP CRM system.
4. Sales process is carried out in SAP CRM Or ECC.
5. service order and request can be handles efficiently in sap CRM System.
Is This Answer Correct ? | 12 Yes | 1 No |
Can someone help me with the answers to these question..thxx in advance 1 Can Workflow can be used for date driven process? 2 can customization from CRM to mobile data can be done through SBDOC 3. Is Consolidated Database is needed for every mBDOC? 4. A BDOC can hold only modified fields.TRue/ false? 5. Is Publication and subscription are linked one to one.TRue/ false? 6.Middleware trace functionality can be used to monitor inbound queue.TRue/ false? 7. Flow context in middleware can be defined using a formula.TRue/ false? 8.In Solution Manager it is possible to initiate the integration testing 9. Internet Sales is an application that is built using JSP . TRue/ false? 10. Following application are used using JSP a. Internet Sales b. Win client c. Web client d. Collaborative Showroom e. Partner Portal
mention the types of profiles you find in lead and opportunity
could you please post the Q&A of SAP CRM Base customization, Marketing, Sales, Service, CIC and IPC? Pls mail to my email id murthet@gmail.com. Shall be grateful for your reply. murthy
plz give me some example of p2 and p3 ticket and tell me and the procedure to solve them plzplz... my email id is kumarcrm11@gmail.com
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