Answer / prodeep kumar

As SAP CRM includes Marketing , Sales and Service. Its can automate all these business process.
1. Able to inform the customers about the new plans and offers.
2. Capture the lead generated from the new offer campaign and automatically qualify it into opportunity.
3. opportunity are taken care by the the sales rep , that are assigned based on certain rules set up in SAP CRM system.
4. Sales process is carried out in SAP CRM Or ECC.
5. service order and request can be handles efficiently in sap CRM System.

what is the integration between marketing & ERP

0 Answers   TCS,

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What is task & activity ?

0 Answers  

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What are the sap crm webclient ui components?

0 Answers  

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For Which Industry we use Mobile Clients in SAP CRM

0 Answers   TCS,

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What is logical links in sap crm?

0 Answers  

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Hi all,I am confused how to create questionair for lead mgt,& how to creat authorization group & assign role for this ?

3 Answers  

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Q.Take a example of Telecom Company and explain how SAP CRM will help to improve their Business model ?

1 Answers   Grainger,

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How do you assign a business partner to your organizational unit?

2 Answers  

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Where will you enter responsible partners in web UI? Wt settings will you do?

0 Answers   Cap Gemini, Infosys, TCS, Wipro,

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Define the term 'opportunity" in sap crm?

0 Answers  

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How is The Item category is determined ? Kindly help understanding it in detail...thanks & regards,

4 Answers   Invenio, SAP Labs,

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0 Answers   IBM,

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