can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...
BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,
2 16389you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?
CSC,
2405hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay
2 6864Post New Call Centre AllOther Questions
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
What was your biggest mistake?
How many post in call center.plz rpl me in step by step.
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
How long do you want go work here?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
Can you explain the color red to a blind person?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
what expectations do you have by own skills?
what is us staffing? describe the complete life cycle of the us staffing
fullform of bku