Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

How can you resolve the problem to customer’s satisfaction?

769

What is inbound and outbound call centers?

691

How can you relate call centers to bpo?

720

What are an inbound call center and an outbound call center? What is the difference between the two?

749

What is a bpo? : bpo

712

How good are you with computer skills? : bpo

819

What is iso:9000 in outsourcing? : bpo

901

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

740

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

796

Determine the type of bpo you wish to work? : bpo

765

Are you a team player? : bpo

757

Which one do you think –web or voice- suits your qualifications better? : bpo

1253

What are the major sectors for outsourcing? : bpo

942

Can you use different software’s easily? : bpo

747

Why companies outsource? : bpo

784


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate

2837


starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

1898


Why candidate choose a voice profile instead of a non voice profile job?

1177


please mail me the questions which are asked at the time of interviews in the call center

2219


How to deal with unreasonable customer demands?

711






First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4242


what is semi technical process?

3016


what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

1923


what type of aptitude question they ask for interview?

2424


Define Customer Service & Why is Customer Service important ?

1574


I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

1671


why job in wipro?

5828


TRIColor

1762


hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

3616


name useful online tools that can be used for better customer service

738