What are an inbound call center and an outbound call center? What is the difference between the two?
749Post New Call Centre AllOther Questions
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
Why candidate choose a voice profile instead of a non voice profile job?
please mail me the questions which are asked at the time of interviews in the call center
How to deal with unreasonable customer demands?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what is semi technical process?
what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
what type of aptitude question they ask for interview?
Define Customer Service & Why is Customer Service important ?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
why job in wipro?
TRIColor
hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
name useful online tools that can be used for better customer service