Call Centre AllOther Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther Interview Questions

Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 9225

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 4359

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 6487

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 3628

Sell me a beauty product

1 4178

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 11909

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 5206

How to speak fluently English

DigiCall, HCL, TCS,

1 5282

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

2214

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

2351

Why are you become a trainer

Aegis, iGate,

1 3651

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 4242

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 3058

please describe your daily routine of your mom

2138

How did you spent your last holiday..??

HomeShop18, Wipro,

1 15924

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Un-Answered Questions { Call Centre AllOther }

Are you able to work with multiple phone lines?

1277

WHAT IS THE ROLEOF AN ADMIN. MANAGER ? AND WHAT IS THE BASIC JOB discriptions ?

2367

What do you consider as your greatest weakness and strength?

2230

what about your dedication?

2635

what is the actual work profile of a process associate in a bpo??

16349

Hello every one Sex with coworker or colleague is it good or bad ?

2349

have u shared any lighter moment with customercare executive in ur life tell me ur experience

2322

What all rounds do we have to face in dell(bpo)??

1968

HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

2341

Why do you want to be a trainer?

1816

what is insurance

2303

if customer's credit has misused Rs.30000. Write a email to customer.

2834

What do you know about the centre/company/role?

1976

Tell me about Job responsibilities

2184

How Did you spent you're last Night?

1281

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