what is the full form of CQ? and what do you understand by a CQ percentage??
Answers were Sorted based on User's Feedback
Answer / abhi
It’s called control quotient, or CQ. In short, it’s the ability to take control over interactions with customers. People with high CQ are naturally better at personal control.
| Is This Answer Correct ? | 5 Yes | 1 No |
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
What was your Service Level Agreement ( SLA) Ratio :-
How will you sell pen?
Any idea relating marketing project for a b-school....
i m studing in b.e in thrd year..but i have a 4year gap.. if a interviewer asked about my 4 year gap,, what is my answer??????????????
What is called Team
In US based BPO companies,did we want to work only for night huh? or alternative weeks for day and night?
I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.
11 Answers Convergys, Genpact, Wipro,
After completing your graduation u were not working for a year. What were u doing during that period?
Do u consider yourself as a successful person? And why?
14 Answers Convergys, Genpact, Kochar Group,
What according to you is a job like at a call center?
Tell something about today's climate?
Call Centre AllOther (2477)