Answer / pooja mishra

Grievance process
it is a process of handling the grievance
in this process are as follows
1 listen to the grievances
2 listen to both who is supposed to be involved in it
3 do not talk openly abt it
4 visit the place of grievance
5 collect much information n conclude it
6 settle the disputes in easy manner
7 do give punishment to the greivances n also let all
employees no abt it for developing a fear

Answer / rbsaiadithiya

Grievance process is one of the vital areas in building
employee confidence and building the relationship

There should be a definite grivance procedure

The grievances has to be attended within the time limit

When the grievance is not able to solve within the
prescribed time limit , the concern persons has to called
up and informed about the action taken so far and the
reason for delay in arriving at the solution and expected
time required to achieve the target

Unique no to be alloted for each and every grievance and
possibly it has to be classified according to the merit of
the issue

By classificaion, you could able to identify the nature of
grivances (over a period of time)

Which will be very useful in streamling the Grivance
procedure

Employee particiaption and suggestions to be appreciated to
make the grievances procedure to be more effective

REgards
R B SAI ADITHIYA

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