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Answer Posted / rbsaiadithiya
Grievance process is one of the vital areas in building
employee confidence and building the relationship
There should be a definite grivance procedure
The grievances has to be attended within the time limit
When the grievance is not able to solve within the
prescribed time limit , the concern persons has to called
up and informed about the action taken so far and the
reason for delay in arriving at the solution and expected
time required to achieve the target
Unique no to be alloted for each and every grievance and
possibly it has to be classified according to the merit of
the issue
By classificaion, you could able to identify the nature of
grivances (over a period of time)
Which will be very useful in streamling the Grivance
procedure
Employee particiaption and suggestions to be appreciated to
make the grievances procedure to be more effective
REgards
R B SAI ADITHIYA
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