Competitive advantage based on differentiation derives from? A) Being the lowest cost producer in the industry and offering the lowest prices B) Having the broadest range of different goods and services in the industry C) Having processes and systems, which are different from competitors D) Offering products or services, which offer different benefits from competitors' and which are valued by buyers.
2 4190if we are service provider or vendor for any company and if a customer is very angry about any complaints from our side and not in mood to listen anything , so how to handle such situation as a customer sales executive or as a manager
KPO,
1 2010I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
1334Post New Operations Management Questions
How To Evaluate Information To Determine Compliance With Standards?
What Are The Knowledge And Experience Required For Operations Manager?
What steps you took to establish rapport with a new staff member?
What Are The Skills Of An Operations Manager?
When delegating a recent assignment, how you showed your confidence in the person's ability to do the job?
What is getting information?
I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
Describe a time you had to provide training or coaching to different staff members on the same tasks?
How Do Operations Managers Resolve Conflicts And Negotiate With Others?
What methods did you use to prioritize work assignments?
What are the tasks you have handled daily as an operation manager?
What experience do you have with presentations?
How do you manage Major Incident Process in your company ?
How To Make Decisions And Solve Problems?
How would your subordinates describe your management style?
