explain support ticket in sap sd
Answers were Sorted based on User's Feedback
Answer / jeevagan
SD Support Ticket is the one raised by the end user through
Solution Manager or other tools for the issues arised while
doing the process. Developer has to fix the issue and reply
to the end user through the Ticket explaining about the
issues and solutions.
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Answer / schen
we use prime tool to resolve this kind of issues.
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Answer / noor.idea
if it is for interview prupose
then, talk about ticketing process...
iam sure, pannel will be happy...
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