explain support ticket in sap sd
Answers were Sorted based on User's Feedback
Answer / jeevagan
SD Support Ticket is the one raised by the end user through
Solution Manager or other tools for the issues arised while
doing the process. Developer has to fix the issue and reply
to the end user through the Ticket explaining about the
issues and solutions.
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Answer / schen
we use prime tool to resolve this kind of issues.
Is This Answer Correct ? | 1 Yes | 0 No |
Answer / noor.idea
if it is for interview prupose
then, talk about ticketing process...
iam sure, pannel will be happy...
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In sales order how to know which condition types are Exclusion marked?
I have one sales organisation and one plant two customers are mumbai and singapor how to delivery in these scenario?
what is condition suplement
IN sales order for a line item for that material i want the updated price for that particular line item instead of every time going to vk11 and changing the price for that material i want the updated price for eg if the material cost is 100 rs and updated price is 110 rs i want the updated price to be trigger for that material when we give that in va01 with out maintaing in vk11
what is the sla in your current project? what is the billing rate? how to answer these questions? i explained about the ticketing levels p1,p2,p3,p4 but the interviewer was not satisfied with the answer what does he mean by sla in the project??
How can I track any change in the number range settings by user. I dont find any history tab in T.Code VN01. Thanks Naresh
when you enter a sales order, you don't need to specify the sales area immediately. If you don't, where does the system automatically derive the sales area?
what are the A/c s debited and which A/c s crideted after saving the Invice?
Without assigning credit control area how can we check the credit
What is the difference between Rush Order & cash sale orders?Please reply asap... Eagerly awaiting for your response? Thanks in advance.
A Client wants to connect his SAP ECC system to his SAP CRM system. What do you want to do to enable the integration?.
how storage location determine in delivery document please answer