Answer / jeevagan

SD Support Ticket is the one raised by the end user through
Solution Manager or other tools for the issues arised while
doing the process. Developer has to fix the issue and reply
to the end user through the Ticket explaining about the
issues and solutions.

Answer / schen

we use prime tool to resolve this kind of issues.

Answer / noor.idea

if it is for interview prupose

then, talk about ticketing process...

iam sure, pannel will be happy...

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