plz can any one list out the set of questions on support
project. I am waiting for ur reply
Answers were Sorted based on User's Feedback
Answer / malli.gontla
what issues u have faced in ur support project. what are
tickets. how many objects u have enhanced.which object is
critical object. purpose of object. suppose for reports,
what field u have add. Like these questions are asked for
support project
Is This Answer Correct ? | 3 Yes | 0 No |
Answer / vijay
Hi,
In support projects...
1.How will u get the tichets.
2.What is the tool u have used.
3.What is the priority levels.
4.How will u respond for that tickets.
5.If the information is not properly ,then what will u do.
6.u r doing one object and at the same time u got a
ticket,then will u escalate the ticket or what action will
u take.
Is This Answer Correct ? | 3 Yes | 1 No |
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