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What is KPO?
- 12 Answers
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- ArcGate, IBM, Intel, KPO, Wipro, I also Faced
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Answer / naren
kpo stands for knowledge process outsourcing it is one for the extension for BPO
and the workers will work out of the company for IT or Enginnering or Financial.
The key skill of knowledge is very important and it is favourable domain for non-IT field. In business process it is used to gather information from research.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / c.sundeep reddy.
KPO stands for kwality process outsourcing.
it is the department where all the calls will be get
monitered
and it also gives the feed back,suggestion or advice to the
agents on the floor that how to interact with the customers
and in which way we have to handle the queries of the customer
and also how to start the call and end the call.And it is
the process where they will decide how much scores should
be given to the agents after monitering the calls and they
will decide who is the best performer of the month or year.
| Is This Answer Correct ? | 19 Yes | 84 No |
What is your stregth & Weakness
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Will you be comfortable handling customers on the phone? : bpo
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
What is TEAM Player
Being a MCA graduate why you are looking for a call center job?
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Hello,I am syda.Looking for a B.P.O(MNC)JOB.I would like to know the interview queries&answers.Also I would like toknow about J.A.M queries&answers.I have to attend interviews in this week.So Please kindly give reply to my queries.
How would you relate your key competencies to this position?
I was walking on the road and all of sudden...........
How to tackle the customer language barrier that exists in between?
why you want to join non voice (backend) process whereas u have lots of exeperince in voice process
19 Answers Accenture, Amazon, Arvato, Flipkart, IBM, Quatrro,
wat would u like change in india
do u think u r fit for this job ?
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