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Answer Posted / naren
kpo stands for knowledge process outsourcing it is one for the extension for BPO
and the workers will work out of the company for IT or Enginnering or Financial.
The key skill of knowledge is very important and it is favourable domain for non-IT field. In business process it is used to gather information from research.
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HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
