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What do you mean by a CALL CENTRE...???
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- 247Customer, HCL, IBM, Infosys, Tata Sky, I also Faced
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Answer / mujahid shaikh
call centre is mainly of 2 types inbound, outbound
inbound means basicly call done after the sellservice
outbound means basicly call done or selling
| Is This Answer Correct ? | 7 Yes | 7 No |
Answer / sridhar
A call center is place where customer and other telephone
calls are handled by an organization,a call center has the
ability to handle a considerable volume of calls at the same
time, to screen calls and forward them to someone qualified
to handle them, and to log calls. Call centers are used by
mail-order catalog organizations, telemarketing companies,
computer product help desks, and any large organization that
uses the telephone to sell or service products and services..
Adding to the above, a call center can be inbound (as in the
example above) or outbound.
Inbound call centers are typically used for answering
queries, booking tickets etc.
Outbound call centers are those where the calls are made by
the call center operators - typically they solicit busines
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / kikay
CALL CENTER is a center wer caLLs are made and received.
They pr0vide such gReat servicEs t0 their cust0mErs..
| Is This Answer Correct ? | 14 Yes | 15 No |
Answer / knivas
A call centre or call center[1] is a centralised office
used for the purpose of receiving and transmitting a large
volume of requests by telephone. A call centre is operated
by a company to administer incoming product support or
information inquiries from consumers. Outgoing calls for
telemarketing, clientele, product services, and debt
collection are also made. In addition to a call centre,
collective handling of letters, faxes, live chat, and e-
mails at one location is known as a contact centre.
| Is This Answer Correct ? | 2 Yes | 4 No |
Answer / shakti poonam
call center is a place where we can ehance our skills and
do the justice to the best of our abilites.
It is a place where we can come to know the value of good
communication skills, interpersonal skills.
| Is This Answer Correct ? | 2 Yes | 4 No |
Answer / caju
A Call Center.
It is a dead end career. Yeah, we are talking business here,
everybody think that it is the best job ever created. But
have you think that the ability and skills you have will
just remain the way they are. For the rest of your life,
you'll just repeating your day to day activity.
Anyway, a call center is rated according to the need of an
individual.
| Is This Answer Correct ? | 1 Yes | 3 No |
Answer / pradeep
call center is a place where we can ehance our skills and
do the justice to the best of our abilites.
| Is This Answer Correct ? | 1 Yes | 4 No |
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