Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
No Answer is Posted For this Question
Be the First to Post Answer
why you are opting BPO jobs if you having a degree of MSc?
0 Answers ADFC, Call Centre, HP, Wipro,
FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?
0 Answers CMC, Convergys, Wipro,
How good are you with computer skills? : bpo
give me some examples of where you have had a non satisfied customer and how did you handle it
What will u do if you were not selected?
12 Answers Convergys, IntelNet, Sutherland,
How can you improve customer service without spending any money?
why job in wipro?
tel me some thing about your home town....
How would you teach an old lady to fix her dwindling internet connection?
discribe a room with 4 walls .. ?
What is your favorite color and why?
why do u want to join a call centre...?
Call Centre AllOther (2477)