Answer / nag

Ticket means issue or problem, tickets will be rised by the client,
If user face the error then he will mail to core user, then core user will try to resolve it, if he is not able to resolve then will rise ticket and mention the priority in ticketing tool. then that tickets will be assigned to leads, then leads will be assign the tickets to consultents.

the type of issue is based on project

when ever we get tickets first we analyse after that we will take next step,
if the ticket is configuration related then we work on this
if we need the help of abaper to solve the ticket then we've to prepare FS and we've to send this FS to abaper

Answer / rajat

ticket means the problem user faced during the real-time work in sap.maximum ticket is user oriented or configuration related. so if we get user oriented ticket then we use to solve that problem at the mean time of ticket issue but if we get changes/configuration related error then we take abap help or configure it in img menu.

well, i m new in sap..may i know what is customer hirarchy, how does it work...and how to configure it in the system?

2 Answers   Cap Gemini,

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What is Static & Dynamic Credit Check? In credit Check where do you customize Static & Dynamic Check?

4 Answers   Accenture,

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Hi friends This is Ramesh. I have a doubt in item categories. That is what is the use of Usage in item categories and also higher level item categories. Pls explain with examples in detail. Thank u. Regards, Ramesh.j

2 Answers   Accenture, Unisoft Infotech,

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what is the tax code and what is the use ?

1 Answers   Cap Gemini,

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What all issues come especially in pharma projects.What are the business scenarios we are using in the pharma projects

1 Answers   Keane India Ltd,

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Q. While creating a delivery I am getting this error One time delivery on required delivery date not possible in sd? Please revert with the suitable answers.

1 Answers  

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Hello frndz, i am learning sap sd and i would appreciate your assistance in very basic question to very complex ones.. for now i would like to understand the enterprise structure the relation between different organizational units like company, company code, sales organization, plant etc... and different types of master data in sap sd... it would be a great help if answer is provided with examples.. thank you in anticipation...

2 Answers  

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What is the meaning of Condition Index?

4 Answers  

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can anybody tell/suggest me the book/website for SAP SD which can define all the materials in a easy way Prashant

2 Answers  

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Give an example for a statistical condition?

0 Answers  

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Incomplete log?

4 Answers  

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tcs question ? at what phase of project do you have entred

1 Answers   TCS,

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