what is ticket?
what type of tickets are you getting?
how to solve those?
tell me with examples
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Answer Posted / rajat
ticket means the problem user faced during the real-time work in sap.maximum ticket is user oriented or configuration related. so if we get user oriented ticket then we use to solve that problem at the mean time of ticket issue but if we get changes/configuration related error then we take abap help or configure it in img menu.
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