Hi! all, in SAP SD, I'm creating a customer in Tcode: XD01 & Im able

Hi! all,
in SAP SD, I'm creating a customer in Tcode: XD01 & Im
able to save the Customer & an Number is assigned for the
following Customer through the Internal Number that has
been assigned to the relevant Account Group. Everything
is going fine till I the system generates the Customer
Number. But when I check for the same Customer Number in
XD02 / XD03, I get an Error saying that - "The Customer
doesn't exist or not created".
I have checked the Number Ranges & they are perfectly
assigning the number sequence but I'm unable to retrieve
the Customer info from the CMR. The Customer created is
also not visible in the Tcode: VCUST.

Could anyone help me resolve this particular issue, at
the earliest please.

Question Posted / basu11

3 Answers
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Hi! all, in SAP SD, I'm creating a customer in Tcode: XD01 & Im able to save the Custome..

Answer / debaditya

Hi,

Please check if the entry with the same number already exists in the KNA1 table. If no raise a SAP note for your issue. If yes, please try to solve the same by changing your number range. ideally in case of overlaping of number range you should get the express document error.

Best Regards
Debaditya

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Hi! all, in SAP SD, I'm creating a customer in Tcode: XD01 & Im able to save the Custome..

Answer / mahalingappa

Check the KNA1 table with creation date. Some times the customer is created start with 00 but when you check in xd02/03 you forgot to enter the 00 due to this the system will give the error.

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Hi! all, in SAP SD, I'm creating a customer in Tcode: XD01 & Im able to save the Custome..

Answer / manoj

this is one time customer.

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