Answer Posted / prodeep kumar

As SAP CRM includes Marketing , Sales and Service. Its can automate all these business process.
1. Able to inform the customers about the new plans and offers.
2. Capture the lead generated from the new offer campaign and automatically qualify it into opportunity.
3. opportunity are taken care by the the sales rep , that are assigned based on certain rules set up in SAP CRM system.
4. Sales process is carried out in SAP CRM Or ECC.
5. service order and request can be handles efficiently in sap CRM System.

Is it possible to integrate crm with social networking sites?

1023

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wht is the business process involved in sap-crm? what reports a sap-crm functional generate? what are the tools used in sap-crm?

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Q.What are kinds of reports we used in the marketing? Q.What is call list execution?

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Define the term account planning?

1000

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What is the prerequisites to create an opportunity?

913

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When we pass the parameters in CRM_order_read function module there are number of GUID are there, how particular GUID only fetch, for example 100 GUIDs are there in database when we pass data in function module how to fecth particular guid?

5896

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Explain the different types of organizational determination rules?

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What are the setting required for Service Order?

2013

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What is the difference between interaction record and other business activities?

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What is the difference between sales area dependent mini templates and sales area independent mini templates?Why are the used ?

4696

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Explain some example of business object, customizing object, condition object ?

995

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Mention where in the table you can find the internet e-mail addresses for business partners stored?

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What is a crm software?

958

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What is email processing?

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what is the difference between a crm lead and an opportunity?

1050

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